Bronze
100€/month
- Support in your preferred Ianguage(s)
- English
- French
- Supporting hours
- Total 2h
- System / Organization optimization
- 1h
- Performance / Support
- 1h
- Extra support hours required?
- < 3 No, Approval requirement
- = 3 No, Approval requirement
- > 3 Yes, with budget approval
- Cloud Types :
- SalesCloud
- ServiceCloud
- AppExchange Monthly Free Service
- 30mn
- SLA hours
- Priority 1- 4 hours No
- Priority 2- 8 hours No
- Priority 3- 12 hours No
Silver
200€/month
- Support in your preferred Ianguage(s)
- English
- French
- Dutch
- Supporting hours
- Total 4h
- System / Organization optimization
- 2h
- Performance / Support
- 2h
- Extra support hours required?
- < 3 No, Approval requirement
- = 3 No, Approval requirement
- > 3 Yes, with budget approval
- Cloud Types :
- SalesCloud
- ServiceCloud
- AppExchange Monthly Free Service
- 30mn
- SLA hours
- Priority 1- 4 hours No
- Priority 2- 8 hours No
- Priority 3- 12 hours No
Gold
300€/month
- Support in your preferred Ianguage(s)
- English
- French
- Dutch
- Supporting hours
- Total 6h
- System / Organization optimization
- 2h
- Performance / Support
- 4h
- Extra support hours required?
- < 3 No, Approval requirement
- = 3 No, Approval requirement
- > 3 Yes, with budget approval
- Cloud Types :
- SalesCloud
- ServiceCloud
- AppExchange Monthly Free Service
- 30mn
- SLA hours
- Priority 1- 4 hours Yes
- Priority 2- 8 hours No
- Priority 3- 12 hours No
Platinum
400€/month
- Support in your preferred Ianguage(s)
- English
- French
- Dutch
- Supporting hours
- Total 8h
- System / Organization optimization
- 2h
- Performance / Support
- 6h
- Extra support hours required?
- < 3 No, Approval requirement
- = 3 No, Approval requirement
- > 3 Yes, with budget approval
- Cloud Types :
- SalesCloud
- ServiceCloud
- AppExchange Monthly Free Service
- 30mn
- SLA hours
- Priority 1- 4 hours Yes
- Priority 2- 8 hours Yes
- Priority 3- 12 hours Yes
English 
Dutch