
30% Increased
Lead
Conversion
Conversion
28% Increased
Sales
Revenue
Revenue
45% Increased
Customer
Retention
Retention

In 2014, DRL started developing custom applications and cloud solutions. As the salesforce cloud success started to grow globally, DRL became one of the first North African Partners.
THE DRL KEY-FIGURES
Why DRL and your key to success?

Matching your business goals with the cloud best practices
DRL offers industry best practices and Salesforce experiences to envision your business goals or roadmaps. Our goal is being your trusted IT Salesforce partner enabling your business growth with your ROIs focus. DRL can help you with your transformation-, process improvements questions for sales, service and marketing.

Integration and data expertise
Based on the data user-stories telling principles and our quick-scan, DRL can support with your integration topics and data optimization or virtualization (e.g. generating quality leads or increasing customer life cycles).

Your long term partner
DRL is not only your implementation partner, but also your support partner.
By providing an end-to-end service , your business disruptiveness will be limited

Qualified certified Employees
Our social commitment is to turn North-African IT talents into quality software engineers via certifications and trainings.
Our employees have international work experiences and are willing to travel to support your project or organization.

Our project approach
Our approach is data driven with your business focus.
Our “basic implementation for free” approach enables a long term improvement program to support your business for the future.

Our successful methodologies
Via the 5 step -Scrum based- approach, DRL looks into your as-is business process, data and to-be process non-invasively to provide your business with an aligned plan and execution.
Salesforce App Vision
DRL developed 3 apps for customer iteration efficiency, social reporting and increased successful business deals:

Best Next Action
- CTI based predictive outbound or inbound customer call efficient add-on

